Therapy terms and conditions

Therapy Contract

Therapy Terms & Contract

I am bound by the Codes of Ethics and Practice of the British Association of Behavioural and Cognitive Psychotherapists (BABCP), (and also HCPC and BACP). A copy of the code of practice and ethics are available on request or may be viewed on the BABCPs web site.

Subject to me being satisfied that your problem is one that can be alleviated by the therapies I offer. I agree to offer you a number of sessions as discussed when we first meet. This is my commitment to you. With the exception of item 4 below you are not contracted to any specific number of sessions. You may terminate therapy without further cost any time you wish.

The normal duration of each session is either 45 or 60mins, although I reserve the right to amend that time for therapeutic reasons. If for any reason you are late for a session, I will wait for 20 minutes. If I do not hear from you within that time, I will assume that you are not attending, and the session will be cancelled with the full fee still being charged.

I understand that sometimes sudden events happen, that make it necessary for appointments to be cancelled last minute. For the first occasion there will be no charge. If there is a second occasion, I ask that we split the session fee. If there are subsequent late cancellations (within 24hours of the session time), then the full fee will be charged. I hope that you can see I am trying to be fair. When I book a session for you that whole period is blocked out for you and cannot be given to anyone else.

The payment for therapy sessions is due in advance, at least 24 hours prior to the session start time. Payment can be made by bank transfer, PayPal or Stripe.

The cost of therapy includes any written materials I may supply but excludes the cost of any books that I might suggest you read.

If a private health care plan is being used to fund your treatment, therapy will not commence until approval in writing has been received from the private health care organisation or you are able to provide the relevant authorisation code.

As part of my code(s) of practice I am required to carry out continuing professional development, and to engage in regular on-going clinical supervision. This is to ensure an ethical and professional service to clients. I may discuss your case in supervision but would not use any identifying details.

As part of clinical supervision and maintaining clinical standards, therapists have to supply a certain number of live recordings of their practice for the clinical supervisor to review. This is only seen by my clinical supervisor and no-one else and is deleted immediately upon viewing. If I wish to record a session, I will ask you first for your consent and will not record a session without seeking consent first. In the event the session is recorded you may have a copy of the recording. If you wish to record the sessions yourself you may do so without cost, of course but please do let me know in advance that you will be recording a session.

Confidentiality will be maintained within the codes of ethics and legal requirements. Confidentiality does not apply where it would mean that I, as your therapist, might break the law or where withholding information means I would breach the codes of ethics. Confidentiality may be breached if I consider there is a risk you may harm yourself or others. In such exceptional circumstances, where there is concern for your wellbeing or that of others, it may be necessary to seek help outside the therapeutic relationship. In such an event where I am considering breaching confidentiality, you will normally be consulted first.

In the case of a disclosure concerning acts of terrorism, vulnerable adult or child protection issues or drug trafficking, confidentiality will be breached, and such disclosures will be passed onto the relevant authority without delay. Due consideration should be exercised before disclosing anything of a previously unreported criminal nature, as I am obligated to contact relevant authorities.

Our therapeutic relationship will remain a professional one always, the boundaries of which (such as contact outside of our sessions) can be agreed between us during our sessions.
Notes may be taken during and after each session, which will be kept in accordance with the Data Protection Act (2018). These notes will be securely stored and my insurer requires that they be kept for seven years. I will discuss the disposal, retention or otherwise of any such notes at the end of our engagement. They are disclosed to no one other than my clinical supervisor, unless required under a court of law subpoena. You have the right to inspect your records should you so wish, and this request will be fulfilled during a therapy session.

I will offer for our online sessions to be held over the Zoom platform rather than Skype. Zoom is GDPR compliant and is an encrypted service. The platform itself also works well with lower bandwidths. If you do prefer to use Skype that is no problem as long as you are aware that the security levels are considered to be less than the Zoom platform. I pay for the Pro version of Zoom in order to ensure secure sessions.

If agreed payments for therapy are not being paid, then I reserve the right to terminate therapy.

Endings – Therapy can at times be demanding, frustrating, and emotional. You may at times find this process very difficult and feel the need to end therapy. Your feedback on the process is really important and I hope that you will feel able to let me know if you feel unhappy with any aspects of the treatment being offered. Please do try and communicate this verbally. This gives us both the chance to address and resolve any issues. In the normal course of events, you will probably know when you are ready to finish therapy, and we will agree together on the work we need to do to prepare for this. Please do try to speak with me if you would like to end therapy rather than not attend sessions. It can be so helpful if we work through the ending together rather than it being an abrupt or premature ending.

I will not suddenly or without warning terminate our contract, except in exceptional circumstances, which would become clear during our work together. This would be fully discussed at that time. Please note any threats or acts of violence will invalidate this agreement and therapy will cease. Sessions will not take place if you arrive under the influence of alcohol or other substances. Sometimes therapy may not be appropriate at times of crisis when there is a high risk to your safety, and in this situation, we would discuss together how you can access the crisis support you may need at that time.

You will be notified of any holidays to be taken by myself in advance. However, there may also be occasions when sessions may be cancelled because of illness or because of attending training sessions or meetings. I will try to give you as much notice as possible of any cancellation and will offer an alternative time. Therefore, please notify me if there are any changes in your contact details.

If you have been referred by an outside agency, for example a solicitor or insurance company and there is pending civil court case – for example if you have been injured because of a road accident, I draw your attention to the fact that under the Data Protection Act (1988) I may be obliged to supply copies of our therapy records to a requesting appropriate party providing you consent.

In the event of you being unhappy with the service you receive, please discuss this with me. If you feel unable to do so or do not receive satisfactory resolution, then you have the right to complain to my professional body, the BABCP.

Fees and Cancellations

Fees

45 min session – £45.00
60 min session – £60.00

Payment of Fees
Payment can be made either by PayPal, Stripe or bank transfer – details will be on the invoice I will send you.

Private Medical Insurance
If you hold Private Medical Insurance (PMI) please let me know the authorization number to proceed with treatment.

Cancellation policy
If you are unable to attend your appointment, please let me know as soon as you can. It would be helpful if you could let me have at least 24 hours’ notice, but I do understand that this isn’t always possible.

If I will be unavailable for an appointment I will endeavour to give you as much notice as possible.

If for any reason you are late for a session, I will wait for 20 minutes in the zoom room, or if the appointment is by telephone, I will call you twice more within that 20 min period. If I do not hear from you within that time, I will assume that you are not attending, and the session will be cancelled with the full fee still being charged.

I understand that sometimes sudden events happen, that make it necessary for appointments to be cancelled last minute. For the first occasion there will be no charge. If there is a second occasion, I ask that we split the session fee. If there are subsequent late cancellations (within 24hours of the session time), then the full fee will be charged. I hope that you can see I am trying to be fair. When I book a session for you that whole period is blocked out for you and cannot be given to anyone else.