After you have spoken with someone on the helpline, make your own safety/crisis plan to support you. There are some great templates on the following websites:
Note to those supporting friends and family members who are feeling suicidal: you do not have to fix the problem. It is OK to let the person feel what they are feeling, even though it can be heart-breaking to see them struggling and you will want to take this feeling away from them. Let them talk. It is OK to just ‘be’ with them. Too often we feel so anxious about not being able to solve the problem that this makes it hard for us to be with someone when they are upset.